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JOB TITLE: Director, Sales & Client Services
 

DESCRIPTION:

POSITION SUMMARY:

Under minimal supervision, responsible for the growth of revenue base through the sale of new business opportunities while expanding and/or maintaining the existing revenue base.

DUTIES AND RESPONSIBILITIES:

  • Sells new business.
  • Travels to prospective accounts, clients, trade shows and corporate meetings / 50% travel.
  • Develops rapport and credibility with potential clients and industry consultants to enhance revenue growth opportunities.
  • Responds to Request for Proposals from potential clients.
  • Presents solutions and options to meet the needs of clients thereby increasing the revenue potential.
  • Participates in client implementation meetings in coordination with Operations.
  • Prepares new client implementation service guidelines.
  • Services assigned accounts in coordination with Operations; anticipates and meets client’s needs; troubleshoots problems; provides consulting advice; and meets service needs and requirements.
  • Develops and facilitates sales presentations, as required.
  • Maintains consistent contact with various levels of the client.
  • Participates with client claims reviews in coordination with Operations.
  • Works closely with other TRISTAR departments to ensure a coordinated delivery of services to the client, based on services purchased.
  • Attends trade shows, industry meetings and events, as required.
  • Other duties as assigned.

QUALIFICATIONS REQUIRED:

Education/Experience: Bachelor’s degree in related field (preferred); three (3) years related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

  • Ability to prioritize multiple tasks and meet strict deadlines.
  • Excellent written and verbal communication skills, including ability to convey technical details to clients and staff.
  • Ability to effectively present information and respond to questions from clients, vendors and employees of the organization.
  • Knowledge of Solution Selling.
  • Ability to understand the Third Party Administration industry.
  • Excellent sales and customer service skills.
  • Ability to establish and maintain a high level of customer trust and confidence.
  • Ability to forge strong relationships.
LOCATION:

Santa Ana , CA


 

 


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